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Johnny BrothersINTERIOR & RENOVATION

Questions homeowners ask us

Payment, booking fee, 3D design, timeline and how a one-stop job actually runs.

Last updated

Getting started

What do you offer for free?

Free consultation, free site measurement, and full project management from start to completion. We also offer a free defect inspection: a full defect check of your unit, with a detailed defect report submitted to management.

Do you have an office or showroom?

Yes. Our office is at 3-02, Garden Shoppe One City, Jln USJ 25/1A, 47650 Subang Jaya, Selangor. We still come to you — site visits at your home are free, because the best place to plan the work and take measurements is inside the space itself.

Which areas do you cover?

The whole Klang Valley, including Klang, Shah Alam, Petaling Jaya, Subang, Puchong, Kajang, Cheras, Ampang, Mont Kiara, Kuala Lumpur and surrounding areas.

Is there a minimum contract value?

Yes. The minimum renovation contract is RM25,000 for high-rise units and RM60,000 for landed properties.

Design & 3D drawings

Do you provide design drawings?

We provide 3D visualisations of your design. We do not provide 2D drawings. The design fee is based on your property size (sqft).

How many revisions can I make?

Up to 3 rounds of revisions. Revision requests must be made within 7 days, and the 3D drawings must be signed and returned within 7 days.

Can I make changes after the drawings are signed?

Changes requested after the 3D drawings are signed and work has started are charged extra.

Quotation & scope

How long is a quotation valid?

Quotations are valid for 7 days.

What is the pricing based on?

Pricing is based on a 10-ft ceiling height; extra height is charged. All quantities in the quotation are provisional — any additional works are issued as Variation Orders (V.O.) and need your confirmation before they proceed.

Can I hire you for just one trade?

Yes, subject to the minimum contract value. Take a single service — say cabinetry or stone — or hand us the whole house. The coordination between trades is our responsibility either way.

Who manages the sub-contractors?

We do. Every trade on the job is sequenced and supervised by our team, so you have one point of contact throughout.

Payment

How does payment work?

Payment is made in three stages: 50% within 3 working days after all documents are signed and you confirm, before materials are purchased and works start; 40% at least 7 working days before materials are delivered to site and installation starts; and the final 10% on the day of completion and handover.

Is there a booking fee?

Yes. The booking fee is RM3,000 for condo / high-rise, RM5,000 for landed (1–2 storey) and RM8,000 for landed (3 storey). It secures your project slot and is deducted from the final 10% payment. The booking fee is non-refundable — if you cancel, it is kept as the fee for the 3D design drawings provided.

How can I pay?

By online transfer or cash. We do not accept credit cards.

Timeline

How long will my project take?

Estimated 30–90 working days, depending on scope. Work starts only after all of the following: the first payment (50%) is received, keys and access cards are collected, the renovation permit is approved, any major defects that block work are cleared, and required authority approvals are obtained.

Can I stay in the unit during renovation?

No. The unit must be fully vacated during renovation.

Materials & options

Do you work with sintered stone?

Yes. We work with both quartz and sintered stone. Sintered stone offers high heat and UV resistance and large-format slabs for near-seamless islands.

What cabinet boards do you use?

We offer E1, E0 (Maxworld) and SE0 (Panel Plus) board grades, plus a foamboard carcass option.

Can I choose my own finishes?

Yes. For cabinetry you choose the board grade, door type and finish; for stone you choose quartz or sintered stone. We'll show you the options during the 3D design stage.

Still have a question?

Message us on WhatsApp and we'll get back to you during business hours.

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